You want weather warnings for your neighborhood.They have estimates or updates on how long it will take for power to be restored.They detect a power outage at the resident’s property.Once enrolled, National Grid can alert you via text when:.You should have your 10-digit National Grid electricity account number ready to register. For personalized messages, text REG (for “register”) to 64743.Enroll in personalized text message alerts.All “Outage Central” functionality mentioned above is accessible through this app.Enter “National Grid” in the application search field on any Smartphone and download once retrieved.Download the free National Grid mobile “app” onto your smart phones.Get info on our restoration process and post-storm safety.Check the status of an outage, including Estimated Times of Restoration (ETR.).
Open the link to National Grid’s Outage Central.What’s your responsibility in a power outage?įor more important information to keep your family safe, visit our Power Outage Safety Guide.Are you concerned about making sure your power outages are effectively reported to National Grid? There are 3 ways you can get information to and from National Grid during power outages: Check on elderly family members, neighbors and others who may need assistance during an outage period. Power problems can sometimes interrupt public water supply systems or disable well pumps, so it’s an especially good idea to keep a supply of bottled drinking water handy, as well as some canned food. If you see one, report it immediately to Rhode Island Energy, National Grid, Eversource or your local emergency response organization. Never touch downed power lines, and always assume that any fallen lines are live electricity wires. To register as a life support customer, call the company’s New England Customer Service Center at 1-80. People who depend on electricity-powered life support equipment, such as a respirator, should let their energy provider know. National Grid (Massachusetts) customers can report an outage by calling 1 (800) 465-1212.įor customers of the Pascoag Utility District, report an outage by calling (401) 568-6222.īlock Island Utility District customers should report an outage by calling (401) 466-5851. Rhode Island Energy customers who experience an outage should call 1-80 to expedite restoration.Įversource (previously Nstar) customers, report outages to 1-80.
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